Private Tour
Available languages
Mobile ticket
After a long flight, there is no better way to cut the hassle out of travel than taking advantage of a premium service that offers VIP fast-track service at Bangkok Airport. Meet and assist makes passing through airports simple. It adds a First Class feel, something that is usually reserved for VIPs and celebrities. The service helps bypass long lines, and removes language barriers. It makes passing through a busy airport easy, and will ensure a fast arrival, a smooth departure, or a successful connection. We are experts in helping passengers pass through their airport.
Once you land, your personal assistant meets you and guides you through all formalities, including passing through Customs via the Premium Immigration Lane and navigating the Arrivals Hall. This premium service makes your arrival in Bangkok as stress-free as possible. We also offer a standard budget option where you meet guide at designated area
Departure with lounge access is also available for your return!
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Please contact the 24/7 number on your confirmation if you can not see the guide.
All passengers 2 and over must pay fast track in advance. if there are extra passengers arrive and not accounted for, this will be cancelled with no refund.
This is a high in demand product so no refunds are permitted but changes are allowed outside 4 hours of arrival in case of flight changes
For the question at checkout "Where would you like to be dropped off" please enter "Exit" or "Your Hotel Name" if you booked a airport transfer
For departure fast track, you can enter you details under "Arrival flight and time", as the reservations team will see this and reconfirm with you
Flight Delays - If your flight is delayed, there’s no need to notify us. Our airport guide will be informed, as we actively monitor flight schedules.
Flight Changes - If your flight number changes, kindly notify us at least 4 hours before your originally scheduled arrival so we can update the details accordingly.
Please be reminded that all travelers should complete the arrival card (TDA) online at least 3 days before arriving via this link: https://tdac.immigration.go.th/ If you forget, our guide will be happy to assist you in completing the TDA upon arrival, just before entering the fast track area.
For a full refund, cancel at least 24 hours before the scheduled departure time.
Guided Fast Track Immigration From Aircraft to Arrival Hall After a long flight, there is no better way to cut the hassle out of travel than taking advantage of a premium service that offers VIP fast-track service at Bangkok Suvarnabhumi Airport. Meet and assist makes passing through airports simple. It adds a First Class feel, something that is usually reserved for VIPs and celebrities. The service helps bypass long lines, and removes language barriers. It makes passing through a busy airport easy, and will ensure a fast arrival, a smooth departure, or a successful connection. We are experts in helping passengers pass through their airport. Once you land, your personal assistant meets you and guides you through all formalities, including passing through Customs via the Premium Immigration Lane and navigating the Arrivals Hall. This premium service makes your arrival in Bangkok as stress-free as possible. Arrival Fast Track Once you land, your personal assistant meets you at the skywalk and guides you through all formalities, including passing through Customs via the Premium Immigration Lane and navigating the Arrivals Hall. This premium service makes your arrival in Bangkok as stress-free as possible. We also offer a arrival transit option for those connecting to a domestic flight, Visa on Arrival options , and a new Buggy option, all available for purchase Departure Fast Track Our friendly hostess will meet and greet you at a location agreed in the departure hall, holding a sign with your name or a company logo. They will then assist with check-in and lead you to the exclusive fast track immigration counter where a fast pass voucher is included. This will speed up your exit from Thailand without any delays. If required they will also escort you to the VAT refund center. After escorting you past fast track and immigration, they will show you to your gate. Departure Fast Track with Lounge Access VIP Lounge with comfortable seating, complemented with light refreshment, fresh fruit, both alcoholic and non-alcoholic drinks. To release the stress on long flights, our VIP Lounge is also equipped with shower facilities and Massage chairs. Internet Wi-Fi connection, newspapers and magazines in various languages are also available to all VIP Lounge Guests. Maximum 2 hours use of the lounge. Super Bundle Why not take advantage of the full package which includes arrival and departure fast track with 2 x private hotel transfers and 2 Hour Lounge access before departing Bangkok Please see options available once selecting your date of arrival
Departure Fast Track with 2 Hours Lounge (if chosen)
Hassle-free arrival with exclusive VIP treatment
Hotel Transfer in Bangkok (if chosen)
Porterage of 1 piece standard size luggage + 1 piece hand carry per person
Meet and greet services
Insurance
Skip-the-line access in the Premium Immigration Lane
Guided Fast Track Immigration From Aircraft to Arrival Hall or Vice Versa
Departure Package: 1 x Fast Track Departure
1 x Business Lounge Access (2hr limit)
Pickup included
Arrival Fast Track & Transfer: Guide will wait at the end of the airbridge. Includes Fast Track, Luggage Assistance, customs and exit to Arrivals
Hotel Transfer: This option includes private transfer to your hotel in central Bangkok
Pickup included
Arrival Transit: This includes Meet and Greet at Airbridge from International flight, Fast Track and transfer to domestic flight.
Fast Track: Includes Fast Track Pass through Immigration
Pickup included
Fast Track: This includes private arrival and departure fast track with guide
Duration: 15 minutes
Flight Detail: Please enter your arrival flight only and please message us for your departure flight details or we will contact you
Pickup included
First Class Arrival Fast Track: Guide will wait at the end of the airbridge. Includes Fast Track, Luggage Assistance, customs and exit to Arrivals
Buggy: Buggy Included from Airbridge to Immigration
Pickup included
Fast Track Arrival: Guide will wait at the end of the airbridge. Includes Fast Track, Luggage Assistance, customs and exit to Arrivals
Duration: 15 minutes
Pickup included
Full Service: 2 x Private Airport Transfers (Arrival and Departure)
1 x Arrival Fast Track
1 x Departure Fast Track with 2 Hour Lounge
Duration: 20 minutes: Fast Track is less than 20 minutes and with transfer approx 1 Hour
Flight Details: Please advise arrival flight details when booking and our team will contact you for hotel and departure flight information
Pickup included
Fast Track: Includes fast Track and Visa on Arrival Assistance (exclude visa fee)
Documents: Please prepare a copy of your return flight ticket, passport, hotel confirmation which may asked to be seen by immigration
Pickup included
Meet and Greet: Guide will meet guest approx 2 hours before departure at their check in desk.
Duration: 15 minutes
Fast Track: Includes fast track service lane and then escort to gate or duty free
Pickup included
185 reviews
Total reviews and rating from Viator & Tripadvisor
Mandie L,,Jan 24, 2026
- Review from Viator
Altough my plane landed 30min early, my very professional and friendly guide was waiting at the airplane exit for me. She helped me through customs so fast and I was out of the airport in 30min from landing. Amazing!!
Sightsee611292,,Jan 23, 2026
- Review from Tripadvisor
Most amazing service from the smile that greeted us off the plane . 100% recommend others to do this as the queues were long. Out of the airport within 15 mins of landing. Thank you
Colin M,,Jan 16, 2026
- Review from Tripadvisor
We arrived in the evening and the que at immigration was a zoo! Hundreds, maybe a thousand people waiting in line and it was hot. Luckily we were traveling business class so there is a fast track line. Although the line we used was for Thai card holders and they allowed business class passengers but it was not signed as such. We were through immigration within 15 minutes. There were people in the normal line for 4-5 hours!!! Well worth business class to avoid this horror show
Michael H,,Jan 15, 2026
- Review from Viator
It made life at a strange airport so much easier and faster through customs and passort checks ! Good value .
Sarah F,,Jan 14, 2026
- Review from Viator
Not clear instructions on pivk up meeting locatiom, had to wait around for pick up approx 20 mins after long flight. Mini van arrived and was not as described
Rajiv S,,Jan 11, 2026
- Review from Viator
Very good and effective and will use now every time. Courteous team and helpful. ——————————————————-
Glenny v,,Jan 6, 2026
- Review from Viator
Trust the Viator staff and enjoy the 'unburdening'. Excellent and good preparation of your trip. Smooth flow at customs and baggage.
madeleine B,,Jan 3, 2026
- Review from Viator
Was super jet lagged really nice to have someone to show the way through the airport. it was super fast
Jonathan H,,Jan 2, 2026
- Review from Viator
Very good experience 10 out 10 Seamless experience, especially after a long flight the member of staff was courteous and kind and made sure we had a smooth experience
Lisa H,,Jan 1, 2026
- Review from Viator
The experience was flawless and fast but there was an issue with our taxi. We were staying at an airport hotel and would usually go to the yellow stand and pay for a local taxi. Our escort took us to the kiosk even though I said we needed a local taxi. I didn't think anything of it. We got in the taxi and our escort gave the drive our hotel name. We googled the hotel at 15 mins away. Once we got in the taxi we notice there was no meter in our vision. We asked the driver how much and he said 1600 baht. No way we told him. We've been coming to Thailand every year for the past 10 years, we know the drill. We told him we pay 200-300 baht for a local service. Even when we did go into the city we never paid more than 600 baht, max. 300 baht during the pandemic. We asked him to take us back to the airport. He asked how much we would pay. I said 500 baht knowing we were being ripped off. We just landed after an 18 hour flight and just wanted to get to our hotel. I have no idea how to report this scam but I did take a picture of his ID. The service was excellent. The taxi was a scam. Welcome to Thailand.
Operated by I Asia Thailand