Tongariro Alpine Crossing One Way Shuttle from Ketetahi
Overview
Mobile ticket
We specialize in transfers to the world famous Tongariro Alpine Crossing trek.
Locally owned and operated family business with the convenience of cultural insights, genuine local hospitality & drivers. Our customers have access to the only secure, all day Car Park.
Additional Info
Not recommended for travelers with spinal injuries
Not recommended for travelers with poor cardiovascular health
Not recommended for pregnant travelers
Travelers should have a high level of physical fitness
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
What To Expect
One way transfers from the end point (Ketetahi) to the start of the Crossing (Mangatepopo). Free, secure all day parking. This is the popular hassle free and cheapest option if you have your own car. You will do the 6-8 hour hike back to your car in the car park which is located a short walk from the end of the Tongariro Crossing. No need for afternoon shuttle transfers. Bookings: DOC require all visitors to book/notify in advance, (free of charge) if you are walking the TAC. Head to the DOC website for more information and to complete the form. This needs to be done prior to departure and preferably before you book a shuttle. You will need to show proof to the driver.
What‘s Included
Manaakitanga/ genuine Maori hospitality & Care
Safety briefing
Guide
Food
Options
Tongariro Alpine Crossing One Way Shuttle from Ketetahi
Pickup included
Reviews
68 reviews
Total reviews and rating from Viator & Tripadvisor
They cancelled my trip...
Bethany H,,Jan 27, 2026
- Review from Viator
1.00They cancelled my trip the day before and I have still not received a refund a week later. I have contacted them and they haven’t replied.
Awsome service
QIAN Z,,Jan 25, 2026
- Review from Viator
5.00As weather's condition badly on 25th and 26th Jan 2026. We didn't go and the operator of the shuttle company is very responsible to leave message to notice us the situation of the weather up on the Alpine before two days ago which is very good and avoid us had a long travel and did nothing. They response email quickly and help me to shift the date & time of my shuttle as online change was failed. The shuttle payment is fully refunded.
No customer service or weather warnings
Trent F,,Jan 25, 2026
- Review from Viator
1.00We were supposed to take the Tongariro shuttle to the start of the hike, and we happened to check the weather report. On the New Zealand weather site, the forecast was for temperatures of 4 degrees, rain, and heavy winds (50 kph sustained 100 kph gust). They issued a warning to NOT do the crossing; it was not safe. This alert was up for our scheduled day and the ones to follow, which means that the tour operator must have been aware of this. We looked on other tour operators and they were cancelling and refunding all trips because of the weather. We also had several other activities in New Zealand cancelled because of the weather. We did not hear anything from our tour operator, so we sent a message late afternoon the day before mentioning our concern and asking what the plan was considering the situation. They never even responded. On their website they only have a statement that you need to cancel within 24 hours and get a reduced refund. We suppose they don't care about people's safety and communicating with customers either way. It seems like you have to show at the meeting point the very same day - even when you are coming from very far away- to figure out if they would cancel the trip. By then it's too late to get any cancellation refund. If they had properly advised us we would have cancelled the trip.
I had a great experience...
MikeLeon M,,Jan 20, 2026
- Review from Viator
5.00I had a great experience with them! Bus driver was funny and explained much about the area and the history. Would book here again next time I do the crossing.
Good and safe transport to the start of The Tongariro Alpine Crossing.
Steen P,,Dec 28, 2025
- Review from Tripadvisor
5.00Good and accurate information. The driver - Brendan, told a lot about the area while on the road. He was a nice guy.
Shuttle bus and parking
Y5563UWdant,,Dec 25, 2025
- Review from Tripadvisor
5.00Parking and shuttle transfer. All as advertised, friendly staff, easy to find. Check the weather forecast as it is subject to safe conditions.
Cancelled - I'm waiting for your Refund
Dieter R,,Dec 24, 2025
- Review from Viator
1.00Weather, Weather, Weather, Weather, Weather, Equipment, Weather, Weather, Weather, Food, Weather, Weather
Tongariro Alpine Crossing...
lennert d,,Dec 22, 2025
- Review from Viator
4.00Tongariro Alpine Crossing was amazing. Taking the shuttle is mandatory as you cannot park close. So the actual walk was 21.5km and not 20km as indicated. Just be aware. Also the toilets on the carpark are a no go unless you want to sit among 1000 files.
Let us rearrange at short...
Andrew M,,Dec 19, 2025
- Review from Viator
5.00They let us rearrange at short notice when we saw the weather forecast, otherwise we'd have missed out on the hike. Well organised and ran on time.
Disappointing service
lorraineboyd17,,Dec 18, 2025
- Review from Viator
1.00No communication from company. Drove 60km return to the pick up point but there was no one there and no signs to advise that the shuttle had been cancelled. Contact number went straight to voicemail on 2 attemprs and there was no contact when I used the chat feature on the ticket the night before. Very poor service. Would not recommend.
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Operated by Active Outdoor Adventures