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Discover one of New Zealand’s most unforgettable wildlife experiences at the West Coast Wildlife Centre — voted one of Lonely Planet’s 12 must-see attractions.
Located in Franz Josef, this award-winning indoor, all-weather facility is home to Little Blue Penguins (kororā), the world’s rarest kiwi, and living Tuatara. Get guaranteed daytime kiwi viewing in our nocturnal house, explore the world-class Ambassador Penguin Encounter, and meet New Zealand’s iconic “living fossil.”
Enjoy interactive glacier storytelling zones, the best shopping in Franz Josef, free Wi-Fi, and Tripadvisor-recommended coffee in our café.
Perfect for all ages and any weather, this is a must-do experience for wildlife lovers, families, and travellers looking to connect with Aotearoa’s unique natural world.
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Children must be accompanied by an adult
Main attraction is wheelchair friendly, but backstage pass tour is not wheelchair accessible
Photography is restricted inside the kiwi nocturnal house but available on the kiwi backstage pass tour
Proof of age require if purchasing a senior ticket (over 65 years of age)
Cafe with food and coffee available to purchase. All major credit cards accepted
All sales are final. No refund is available for cancellations.
GST (Goods and Services Tax)
Local taxes
Free car parking
Souvenir photos (available to purchase)
Hotel pickup and drop-off
DVD (available to purchase)
West Coast Wildlife Centre
Cnr Cowan & Cron Streets, Bright Green Building Franz Josef New Zealand
This activity ends back at the meeting point.
West Coast Wildlife Centre
The centre is open every day from 8.30am. Please set aside at least 1-2 hours for your visit. A free takeaway learning booklet is provided at no extra charge. All tickets purchased are valid for 48 hours. This means guests can come in and out of the attraction as often as they like. During your visit, you'll be able to see live kiwi during the day inside the nocturnal house, See live Tuatara, and discover the interactive glacier attraction and storytelling areas/films as well as films and information around NZ's ambitious goal to become predator free by 2050. You'll also have the option to go behind the scenes on the VIP Backstage Pass Tour rated “highly recommended” by Lonely Planet and Tripadvisor Traveller's Choice Award winner for 2022. A fully guided 40-minute tour behind the scenes to see our kiwi incubation and hatching and Tuatara programmes.
VIP Backstage Pass Tour
General Admission Entry: 48-Hour Admission Pass
VIP Backstage Pass Tour
142 reviews
Total reviews and rating from Viator & Tripadvisor
W541GTsimonm,
Nov 30, 2025
- Review from Tripadvisor
Excellent knowledge and a real one to one experience - this work needs to be supported - very friendly team indeed and a great cafe and shop
SusanK3411,
Nov 28, 2025
- Review from Tripadvisor
Fantastic experience! The guides were so knowledgeable and I learned so much about kiwis, tuatara, and penguins. You can tell that the center really cares about their animals and is passionate about their work.
Martin B,
Nov 25, 2025
- Review from Viator
An excellent visit. Very interesting and informative with the chance to get up close to nature. It is well worth paying for the Backstage Pass - you get a a lot more detail and information plus a better understanding of the conservation work being undertaken. Thoroughly recommended.
nbaines2,
Nov 25, 2025
- Review from Tripadvisor
We had a fantastic time. Steve's VIP tour was incredibly informative - we loved it! The work the centre does seems vital in support of kiwi populations and looking after injured penguins - hats off to their team.
Pamela1957,
Nov 21, 2025
- Review from Tripadvisor
OMG, this was an incredible experience. The tour was lead by Steve, he explained about how they are helping with a breeding programme and the development of a Kiwi. We even got to see some chick's in the back stage area. Steve was knowledgeable and very engaging and I felt we have learned a great deal. We were on to see the Tuatara and again Steve was full of useful information, showing us how they were little changed from the time of the dinosaurs. From there on our own, we went into the Kiwi enclosure where we saw 2 Kiwis in their natural habitat, these will eventually be released and more brought in. We also went in to see the delightful Little Blue Penguins. This was in excellent visit the staff were charming and helpful and you really feel they are helping endangered species
takemetothefood,
Nov 20, 2025
- Review from Tripadvisor
Wasn't expecting a lot from this visit as didn't seem to be much to it. Decided the best option was to go for the back stage pass to gain a better understanding of what was there. So glad we did. A very knowledgeable conservationist talked us through the centres involvement in incubating kiwi eggs collected from the wild where the young birds only have a 5% chance of survival to adult hood due to being eaten by stoats and possums (non native animals). Once these birds reach adult size, they are released back into a predator free environment. Next was the tuatara. Looked like a lizard to me but, thanks to the back stage access, we found out they are not lizards at all but a unique to New Zealand species going back to the time of the dinosaurs. I'm not saying any more. Go yourself. Get the back stage pass tickets. Here was me, the skeptic, leaving with a lovely kiwi mug from the gift shop 'cos you've just got to support these wee guys.

dreamingofthegreen,
Nov 14, 2025
- Review from Tripadvisor
If you long to see some of the wildlife on South Island and also talk to conservationists who are working hard to protect New Zealand's wildlife, this is the place for you. They have little blue penguins and kiwis and tuaturas (often mistaken for a lizard but it is actually a unique species from the time of dinosaurs). You can't take pictures of the kiwis but a backstage tour will give you more information about the conservation work they've done to preserve this most unique bird that was close to extinction.
cherylsY6176GM,
Nov 11, 2025
- Review from Tripadvisor
The Backstage Tour at the West Coast Wildlife Center in Franz Josef is a must see! The admission was reasonable and the guests were limited which created a very personal tour of the facility with the ability to ask a lot of questions. Out guide, Devon, was passionate about the work and it translated into our experience. Seeing live Kiwi's and understanding the protective work they do was so amazing! They had a new hatchling the early morning hours of our tour! I can't recommend this place highly enough. Stop in!!!



jenni bamford,
Nov 5, 2025
- Review from Tripadvisor
Fantastic wildlife centre to learn about the endangered Rowa Kiwi, the Little Penguin and the Tuatara. Especially good on a rainy day. Very informative and encouraging to witness the amazing work the rangers are doing to care for these creatures. The Kiwi incubation and hatching facilities are a must. We saw two day old Carter being nursed. Great facility, good shop, toilets and small cafe - funded purely by sponsorship and visitors.



brunagN9165AC,
Oct 17, 2025
- Review from Tripadvisor
Great time seeing and learning about native animals and seeing a kiwi Devon was passionate about the preservation of NZ native wildlife and was great listening to. So wonderful to see live kiwi birds. Highly recommend
Operated by Franz Josef Wildlife Centre