What To Expect

What‘s Included

Reviews

• A terrible and disappointing experience that I don't want to repeat.

  davord518,Feb 9, 2026

  - Review from Tripadvisor

  1.00

  I paid in advance, sent the flight number, the company organized a pick-up time based on it. I waited at the border control for over an hour, exchanged several messages, the only thing I got was that they couldn't wait for me and that no one offered any options. I lost my transportation and money. I will never use it again. Horrible experience.

• Fantastic service

  Suzanne M,Dec 14, 2025

  - Review from Viator

  5.00

  Our flight was delayed and my driver was kind enough to wait for us. Great service! Would recommend again.

• DO NOT USE!

  OkieRobert,Dec 8, 2025

  - Review from Tripadvisor

  1.00

  I would give this a zero star review if I could, it was terrible and we’ll never use this service again. It was impossible to find our driver at LGA and this service said we’d have communication directly with the driver, which we did not, it was via 3rd Party texting which delayed everything. Once we finally found the driver he spoke zero English and then he had a child seat buckled in the back which he had to remove since there were 4 of us. He also had a plastic shield between the front and back, which is fine, except that the plastic had mold on it in more than one spot. There were no bottles of water which was promised in the booking. Overall it was a terrible experience and did not meet the expectations set by the website.

• Great pick up service at a reasonable cost

  NikkiPC01,Nov 19, 2025

  - Review from Tripadvisor

  5.00

  Excellent service, great communication. Yao contacted me soon after I booked and sent me detailed instructions on where to meet. He was waiting for me when my plane landed so all I had to do was get my bags and walk to the designated pick up spot. Will definitely use them again.

• Not worth the Service

  Jonas J,Oct 20, 2025

  - Review from Viator

  3.00

  The experience was as OK as if I had taken a taxi or Uber... I don't think it was worth the value and yet the driver who took me stressed himself 2 times with other cars, even mocking one of them. I don't think I'd buy it back in NYC no, just if it might be somewhere farther away, but I still think an Uber would have done the job much better.

• Prompt, courteous and safe driver highly recommend!

  Wanderer43341973902,Oct 3, 2025

  - Review from Tripadvisor

  5.00

  Our driver was awesome and even waited patiently as we came through the long customs queue! Our driver was awesome, and we would highly recommend him!

• Professional and prompt

  yecart4,Sep 28, 2025

  - Review from Tripadvisor

  5.00

  Excellent service and very prompt. Our flight was delayed three hours and David was very communicative and patient. Would use again!

• Transfer from LGA to Manhattan

  47chucks,Sep 6, 2025

  - Review from Tripadvisor

  5.00

  Excellent and very friendly driver. Pleasant experience despite the horrible traffic. Will consider this company for our next trip to New York.

• Efficient, on time, friendly and reliable

  Mark G,Aug 10, 2025

  - Review from Tripadvisor

  5.00

  Everything went to plan and as explained by KE Transfers. Raymond our driver was excellent and gave us lots of information about the route and New York as we went along. I would recommend their services.

• lynneb11803,Jul 23, 2025

  - Review from Tripadvisor

  4.00

  Picked up right on time for our departure to airport and arrived with plenty of time to spare. Driver did not speak English well at all so no discussion EXCEPT enough English to ask me for $7 additional for toll.

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