What To Expect

What‘s Included

Reviews

• Thank you 🩷

  Vanessa C,Mar 29, 2026

  - Review from Viator

  5.00

  Stress-free on the actual day. I got a bit worried before the tour because I hadn’t received the Alcatraz ticket yet, but they replied quickly and said it would be sent one day before. They did send it, so just be patient 😅 Would definitely recommend!

  

  

• A must see

  Tachita76,Mar 24, 2026

  - Review from Tripadvisor

  5.00

  Awesome! A lot of history given during this tour. No worries they provide an audio head set. I thought the night tour was going to be a bit eerie but it was perfectly fine especially when you were ready to board the ferry. The view was Phenomenal with the bridges & city lite up, truly a sight to see at night. A must see!!!

• A great experience.

  Johnruckers,Mar 23, 2026

  - Review from Tripadvisor

  5.00

  Very interesting. The admission was higher than I expected, but I'm glad we went.

• Outstanding tour

  G8224DCtroym,Mar 20, 2026

  - Review from Tripadvisor

  5.00

  Booking through TripAdvisor was easy and we really enjoyed the Alcatraz tour. Interesting history to contemplate and the audio tour was paced well. Make sure you make the walk through the prisoner recreation yard and down the stairs to the stunning gardens and view of the Golden Gate Bridge.

• History

  Richard D,Mar 19, 2026

  - Review from Viator

  5.00

  Going to Alcaraz is a great experience it is amazing to see all that history. would book early as it gets very busy and the island has a very steep climb to get to ware the tour starts but it is a great half day

  

  

  

  

  

  

  

• 102 fever you either attend or forfeit your money

  ellen2020vision,Mar 19, 2026

  - Review from Tripadvisor

  1.00

  The morning of the excursion my daughter ended up very sick, and we couldn’t go. I tried to reschedule or cancel for my money back, and was told ‘no’, outright. I explained the situation and the ‘customer service’ agent didn’t care, regardless of her 102 fever, ‘you either attend or not, your choice, we don’t change or refund’. I will NEVER book through Viator or TripAdvisor again.

• Such a disappointment- beware!

  leannem232,Mar 19, 2026

  - Review from Tripadvisor

  1.00

  This was such a disappointment. Our family had purchased tickets through the official site for a sunset visit to Alcatraz. We arrived on time and waited in a long line for the ferry. However the company had overbooked and about 20 of us were not able to board. We were confused at first- why have us buy tickets for a specific time if you wouldn’t honor them? One denied group had made dinner reservations and had to make a choice between a later visit and dinner. We were told just to wait another 40 minutes for the next ferry to arrive. It was an unseasonably warm day in San Francisco, so the group of us made our way to a shady part of the queue to continue waiting. The staff member yelled to us to move up. We explained that we just needed to wait in the shade since we had already been standing in the sun for 20 minutes for the original ferry. She yelled at us again, stating that if we didn’t move up we’d forfeit our tickets. Just to be clear, this wasn’t because they needed us to move- there was plenty of room on the platform. Just felt petty, adding insult to injury. Most of us ended up getting refunds. One last thing: they do pack those ferries tightly. Standing room only. It’s a shame that company has such a monopoly on Alcatraz.

• Must do if visiting San Francisco

  Cinthya C,Mar 18, 2026

  - Review from Viator

  5.00

  Great experience, loved the area. Alcatraz is something you should do at least once. It’s an location full of history for those who find it interesting. Easy access to information and allowed for us to move at our own pace. Just know you need good comfortable shoes, maybe a hat, and earphones in case you don’t want to use the ones they provide on site. There were flies but not too bad. Ferry ride was a bit choppy but I imagine that’s the waters fault. Overall, I recommend.

• Delayed boarding but nice trip

  Stacie C,Mar 17, 2026

  - Review from Viator

  4.00

  It took some time to board the boat we left 40 minutes past our due time,with no explanation by the staff there, after getting there a half hour before as the tour stated so we had to cut our time on Alcatraz to make it to a reservation. Otherwise ok

• Great experience

  Camper573951,Mar 16, 2026

  - Review from Tripadvisor

  4.00

  Great experience with 4 teenage kids. They definitely pack the boats in and not a lot of seating so that was rough ( with trying to stay of your feet as the boat moved and rocked) but overall a great experience

• Load more reviews