9/11 Memorial Museum Admission Ticket
Overview
2 hours
Mobile ticket
The 9/11 Memorial Museum in Lower Manhattan preserves the history of the attacks on the World Trade Center, and documents the significance of those events through building remnants, personal artifacts, first-person accounts and multimedia displays. With this admission ticket, take a self-guided tour of the museum's memorial exhibition and 3-part historical exhibition, which commemorates the 2,983 people who were killed, honors those who risked their lives to save others, and reflects on the courage and compassion shown in the aftermath.
Additional Info
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Children ages 6 and under are free
All visitors will be screened by airport-style security
No re-entry is allowed after exiting the building
Photography is permitted for private, non-commercial use only
Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room
The use of cell phones for conversation is prohibited in exhibition spaces and theater
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
What To Expect
The National 9/11 Memorial & Museum
Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks.
What‘s Included
Timed Admission Ticket to the 9/11 Memorial Museum
Food and drinks
Meeting points
The National 9/11 Memorial & Museum
180 Greenwich St, World Trade Center New York City United States
End points
This activity ends back at the meeting point.
Options
Admission Ticket
Reviews
6,364 reviews
Total reviews and rating from Viator & Tripadvisor
9/11 Memorial
judy a,,Jan 24, 2026
- Review from Viator
5.00It was an emotional experience!! The memorial is fabulous. Very informative. We really enjoyed the experience
A very special place
Tracy R,,Jan 23, 2026
- Review from Tripadvisor
5.00This was the second time we have visited the Memorial and museum, and we decided to take the guided tour which was excellent. The tour was an hour, and the guide gave us nuggets of information. The Museum has grown since our last visit and I’m sure it will continue to. It’s a very special place.
Booking brilliant Memorial marvellous
Curious68717277758,,Jan 22, 2026
- Review from Tripadvisor
5.00The booking thru Trip Advisor was very easy and had the great flexibility to reserve and pay later. The visit to the Memorial was very emotional and very informative yet quite harrowing at the same time. Amazing to see now how NYC has rebuilt the area and have this amazing memorial.
Memorial/museum is a beautiful tribute to all those lost
556cihanf,,Jan 20, 2026
- Review from Tripadvisor
5.00This is a must do if in New York. Very strange sad feeling here but so glad we visited the museum and memorial. Beautiful tribute to all those lost.
Family group visit
notcher1,,Jan 20, 2026
- Review from Tripadvisor
4.00Sad to say but really enjoyed the memorial, it brought back into focus my recollections of the day. You could spend endless hours going round. I was there early morning and gave 4 stars due to how busy it was and felt like it was seriously overcrowded.
A must do, but emotional
Nate080411,,Jan 19, 2026
- Review from Tripadvisor
5.00The experience was pretty amazing but also emotional. We signed up for the 1 hour tour in addition to the museum ticket, and it was very well worth it. That tour helped give a story telling voice to the exhibits. I would recommend that you spend about 2.5 hours here if you have the time so you don’t rush through all that there is to be seen.
It’s not as expressive as...
Sheila N,,Jan 18, 2026
- Review from Viator
3.00It’s not as expressive as I thought . It appeared to be more about artist and what they did with the remains.
A respectfully immersive experience.
Jessica M,,Jan 17, 2026
- Review from Viator
5.00This museum and memorial is exquisitely curated to respectfully commemorate the events on September 11th. It is a highly immersive experience and a highly emotional experience. I would recommend that everyone visit and respectfully experience this place.
Memorable experience
Michelle L,,Jan 17, 2026
- Review from Viator
5.00I have been several times over the years and this one, by far, has been the best. There were so many more volunteers to help and explain in detail the different aspects of the museum.
what an emotion
H6408JSlaurab,,Jan 17, 2026
- Review from Tripadvisor
5.00Beautiful this place filled with emotion and sad memories!
From US$36.00
Want a private experience? Upgrade to a private tour
Related Experiences
Operated by National September 11 Memorial & Museum