9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum Ticket
Overview
Available languages
Mobile ticket
In remembrance of the tragic events that took place on September 11, 2001, visit the landmarks of Ground Zero, including the National September 11 Memorial, with a guide who has a personal connection to that day. This tour offers an intimate encounter with history as you hear the stories of not just tragedy but also heroism and resilience.
Upgrade for entry to the 9/11 Museum. Pre-booking guarantees your spot, and the museum is filled with artifacts to enrich your experience. You can upgrade for a VIP guided tour or a self-guided visit with your skip-the-line ticket.
Additional Info
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
A moderate amount of walking is involved. Please wear comfortable shoes
Please dress appropriately and bring layers in case of cold weather
9/11 Museum admission is NOT included unless option is selected at time of booking
Children 3 and under free with paid adult ticket
We offer two upgrades for the 9/11 Museum. You can either tour the exhibits with a guide or get a skip-the-line ticket to visit on your own. If you choose the ticket option, be sure to arrive during your timed entry window as the museum reserves the right to deny admission if you miss this. With both options, you can stay as long as you like after entering. There’s a security checkpoint, and all large bags must be checked.
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
What To Expect
Explore this transportation hub and shopping center to admire its striking architecture and learn how it symbolizes renewal at Ground Zero after 9/11.
Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will explain the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and Reflecting Absence, which are the largest man-made waterfalls on the continent.
What‘s Included
Optional upgrade to discover the artifacts in the 9/11 Museum with your skip-the-line ticket
Tour of Ground Zero, including outside St. Paul’s Chapel
Tales of heroism, tragedy, and resilience to enrich your visit
Guided visit to the 9/11 Memorial
9/11 Museum small-group guided tour (if you choose the VIP option)
New York City guide with a personal connection to 9/11
Gratuities
Options
Walking Tour Only
Duration: 1 hour 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial.
No Museum Entry
Walking Tour + VIP Museum Tour
Duration: 2 hours 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial, plus a VIP guided tour of the 9/11 Museum.
Walking Tour + Museum Ticket
Duration: 1 hour 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial, plus a skip-the-line ticket to the 9/11 Museum.
Self-Guided Museum Ticket: This option does not included a guided tour of the 9/11 Museum.
Reviews
6,523 reviews
Total reviews and rating from Viator & Tripadvisor
Great tour guide
637melyndaw,Mar 29, 2026
- Review from Tripadvisor
5.00Jim Q did a great job! We really enjoyed our tour.
Best tour guide
Sunshine50256014386,Mar 29, 2026
- Review from Tripadvisor
5.00JIM Q gave an amazing tour explaining things and giving great stories very professional 6 or 7 is deserved.
Real life history
Camper57458305373,Mar 29, 2026
- Review from Tripadvisor
5.00Jim Q was a very informative tour guide and brought 911 into real life for us.
Tour 911
Traveler01265565678,Mar 29, 2026
- Review from Tripadvisor
5.00Jim Q was fantastic guide for 911 memorial. Thank you again!
Great tour!
Karen M,Mar 29, 2026
- Review from Viator
5.00Marc was an excellent guide! He took the time to explain things and pointed out key points. My granddaughter walked away learning so much!
Jim Quinn is the best!
lisamC4037AN,Mar 29, 2026
- Review from Tripadvisor
5.00Jim Quinn was informative and interesting. I loved hearing his first hand experience of 9/11.
Great Tour
587s renb,Mar 29, 2026
- Review from Tripadvisor
5.00Our guide Jim showed us around the Memorial. He added some very interesting stories from a NY residence. It was a very good experience and absolutely recommened this tour.
Amazing experience thanks to Jim Q. our guide.
I1675UNmikew,Mar 29, 2026
- Review from Tripadvisor
5.00Jim Quinn is an amazing tour guide of the 911 memorial site. His personal experience on the day of combined with the depth and breath his knowledge is both historically relevant and emotionally poignant. If you have a chance to request him personally, you should do so you will not it.
9/11 tour
margaretkQ9864YW,Mar 29, 2026
- Review from Tripadvisor
5.00Jim Q was great! Tour was informative
Beautiful experience
nathantD1453GS,Mar 29, 2026
- Review from Tripadvisor
5.00Very inspirational and loved the personal aspect of his story also the focus of the victims and their stories. Very informative and super friendly tour guide would definitely recommend - Jim Q great tour guide!
From US$39.00
Want a private experience? Upgrade to a private tour
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